Privacy Policy

Who we are

Our website address is: https://motivationalqueen.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

A cookie is a small text file stored on your computer when you visit certain websites. Cookies are essential for us to be able to keep track of your progress through our website and remember such things as what is in your shopping basket and any selections/preferences you change during your visit.  They allow us to remember this information for the next time you visit our website.

Cookies are not programs and therefore cannot contain viruses or other malicious software.  Nor do they allow the website to interact in any way with your computer settings or files.

To order products from our website, you need to have cookies enabled, but if you don’t want cookies enabled, please see the Managing Cookies section for assistance on how to turn them off.

We are providing this information in order to comply with recent legislation and to make sure we’re honest and clear about your privacy when using our website.  To read further, unbiased information about the use of cookies, the following website is a useful independent source: https://www.aboutcookies.org/

Our Cookie Policy

Without cookies enabled on your computer, tablet or mobile phone, you will not be able to make full use of the online shopping and personalised features on our website.

Our cookies don’t store sensitive information such as your name, address or payment details – they simply associate you with this information for the duration of your session.

Cookies That We Use

Our Site Cookies:

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We use our this cookie to track you from page to page, allowing us to remember such things as what you have in your shopping basket. Without it, for example, you would be unable to proceed through the shopping process as the order information would not be retained..ASPXAUTH

This cookie is used to keep track of whether or not you are logged in, and if so, who you are logged in as.  If you are logged in, your shopping basket contents are retained against your user profile in the database. This means that the next time you visit and login to the website, your shopping basket contents can be restored. There is absolutely no sensitive data stored in this cookie – we just store enough information to identify you in our database.  This information is fully encrypted.

All cookies used are ‘first party’ cookies. This means that any cookie set on the website can only be read back from the website. No other website is able to read or access information from any cookie set by the website. We do not use ‘third party’ cookies which would permit this sort of behaviour by other websites.

Google Analytics Cookies:

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This is a system used by many websites to record information about users that visit a website. These cookies are used mainly to enable us to examine the success of our website, to improve our users’ experience and to differentiate between first time visitors to a website and repeat visitors.

They do not contain any personally identifiable information. You can find out more about how Google use cookies at https://www.google.com/intl/en/analytics/privacyoverview.html

Managing Cookies

If all cookies are disabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching and you won’t be able to add products to your basket and purchase them. 

Depending on which web browser you use it is possible to control how cookies are used, or to delete existing cookies from your computer. You can find instructions on how to control the use of cookies, or delete cookies from your computer at https://www.aboutcookies.org (this is an independent external resource – please note that we can’t be responsible for the content of external websites)

Please remember that if you delete or restrict cookies from the Mot Queen website you may not be able to experience the full benefit of some of the features and services the website has to offer.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Using your information

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

Additional information

The information we collect

The type of information we will collect about you includes your name, address, phone number, email address. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

How we protect your data

Protecting your information

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements